A Dedication to Customer Satisfaction...

Lifetime Written Warranty

 

For us, Customer satisfaction is based on years of experience.  As our customer, you will receive the finest Quality repairs available... guaranteed in writing.  We are ready and willing to answer all your questions concerning the estimating or repair process.  Our professional staff will assist you with your insurance company.  Our staff's training assures you of Quality repairs placing your satisfaction first.  Our policies and standards are designed to provide prompt, competent, courteous and professional service to our customers.  State of the Art facilities, the most advanced equipment, highly trained and certified craftsmen who care, factory-compatible paints, and our written warranty add up to your satisfaction.  We want your visit to our collision repair facility to be a positive experience, and we will work toward that goal.

 

LIMITED WARRANTY

Quality Body Works, hereby provides a Lifetime Limited Warranty for as long as you own your vehicle, on repairs performed by Quality Body Works.  This Limited Warranty is valid only for as long as you own the vehicle stated herein, and is for the person to whom this Limited Warranty is granted and whose name appears herein and on the original work order.  This is a labor only, fragmented four-part Limited Warranty, and stipulations pertaining to each fragmented part are stated hereafter.

  1. METALWORKQuality Body Works, provides a Lifetime Limited Warranty, from effective date stated herein, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repair.  Quality Body Works will repair and repaint, excluding rust repairs any metalwork warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.

  2. PAINTING, STRIPES OR DECALS: Quality Body Works, provides a Lifetime Limited Warranty, from effective date stated herein, on painting related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a Limited Warranty on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed or any previously painted surfaces on your vehicle.  Quality Body Works will re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair, and rock-chips), when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.

  3. MECHANICAL REPAIRS: Quality Body Works, provides a Lifetime Limited Warranty, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage.  Quality Body Works will re-repair any mechanical assembly or component warranted hereby when claim is made within warranty period unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.

  4. PARTS: Quality Body Works, provides a Lifetime Limited Warranty on labor to change defective parts, from effective date stated herein on new parts installed by or at Quality Body Works (Please note: Shop warranty does not exceed Manufacturing Warranty.)  Quality Body Works will repair or replace any defective part guaranteed hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.


These Lifetime Limited Warranty stipulations are made a part hereof as though fully incorporated herein, and that Quality Body Works agrees to be bound by each and every one thereof.

This Written Warranty shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Warranty Grantor.  This warranty is not transferable.

Specifically Excluded:

  1. Incidental cost, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by the Lifetime Limited Warranty, not are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair.

  2. Rust through, and/or damage caused by rusting of interior or exterior non-replaced panels is not covered.

This States All The Lifetime Limited Warranties made by Quality Body Works and contains the only promises for which it will be responsible.

Customer's Obligations:  In order to obtain the benefits of this warranty, the owner of the vehicle must do the following:

  1. Present the owner's copy of this warranty document to the warrantor before requesting warrantable repairs or parts, and,

  2. Have any warrantable repair, adjustment, or inspection made only at the premises of the warrantor during normal business hours.

All Warranties implied by law, including the warranties of merchantability and fitness for a particular purpose, are hereby limited to the warranty period herein and shall expire upon sale of the vehicle listed below to an/or other part.

 

Purchaser's Name ____________________________________________________________________

Date: _______________________

Vehicle: ___________________________________  Repair Order No: ___________________________

Quality Body Works Authorized by: _______________________________________________________

Purchaser's Signature: _________________________________________________________________

 

Quality Body Works

949 West Del Norte Street

Eureka, CA  95503

VOICE (707) 443-7769  FAX (707) 443-7542

TOLL FREE (866) 423-3178

qb78@pacbell.net